Data analysis and level 3 support to field technicians in installation, maintenance and failure processes that occur in Internet and analog TV services, in HFC and GPON technologies. NOC, Constant monitoring of the equipment network and its technologies, monthly reports to the directive of the different indicators of the area through Power BI dashboard, SQL. performing ETL processes with different data sources.
Major achievementCreation of a dashboard to validate in real time the behavior of the operation. visualizing indicators and KPIs
Responsible for the planning, design, installation and maintenance of the data network of the administrative building of the Mayor's Office of the Atures Municipality.
Major achievementCreation of the technological infrastructure of the Mayor's Office of the Atures Municipality, Networking LAN, Automation of administrative processes with ERP SISAP, development of the web portal with joomla, Creation of a web card system with QR code.