QA Lead/Manager with 20+ years in software quality assurance . Expert in leading QA teams , implementing end-to-end testing strategies , and fostering quality culture . ISTQB and Scrum certified , skilled in manual and automated testing , API , and performance testing
Managed manual and automation testers, designed QA processes, mentored team, drove adoption of best practices, participated in discovery sessions, and implemented visual testing.
Major achievementLed cross-functional QA team for web, mobile, AI, and NetSuite projects. Implemented company-wide Testing Strategy and QA process framework. Delivered internal QA Academy and mentored trainees.
Oversaw manual and automation testers, facilitated Agile ceremonies, implemented smoke, sanity, exploratory, and regression testing.
Major achievementLed QA team for B2B/B2C products (Magento). Acted as Scrum Master, implemented structured testing, reduced post-release defects by ~30%.
Improved defect detection rates, aligned testing with Agile ceremonies, mentored manual testing teams.
Major achievementServed as Scrum Master for government desktop/web systems. Established Agile-aligned testing processes, trained manual testers.