Attention and customer service, reception of calls, control of reports of assistance services, updating of databases, verification of service status, generation of reports and news reports.

Attention and customer service via telephone, virtual and electronic, reception and management of PQRS, validation of merchandise delivery status, management of returns and refunds, customer loyalty.

Attention and customer service, reception and attention to technical incidents of clients, coordination of technical services. preparation of reports, feeding and updating of databases.