Management of teams with personnel in charge to achieve objectives and quality standards, design of training and action plans, supervision, analysis of reports, administrative management, customer service, typing.

Issuing and/or receiving calls, verifying data, conducting surveys, Control and monitoring of customer accounts, Redirecting customer requests to the corresponding department for management. Achievement of goals

I got promoted for my good practices and skills in problem solving.

Public official and advisor for document authentication, management of the person verification program by biometric captor against the registry database, management of the one-stop registration platform, assistant cashier, assistant coordinator. Customer Support