Demonstrated success in strengthening policies, improving delivery times and aligning supply flow with customer demands and materials flow. Proactive and responsive with a data-driven approach and good scheduling abilities.
• Analysis and variations on customer releases in order to validate lines capacities, raw materials availability, efficiency to accomplish customer requirements on time • Directed product flow throughout company. • Collaborated with all departments to facilitate smooth fulfillment of deadlines. • Oversaw demand planning, purchasing and logistics. • Developing/ executing final build schedule (Master scheduling) • Loading forecasts and analyzing the output from materials requirement planning
Major achievement• Delivered excellent customer service, resulting in consistent 90% customer satisfaction rating.
• Follow and control of the raw material according to the customer demand and stock in order to have the material in house according to the internal politics • Send releases to the suppliers every week (overseas and NAFTA) by SAP, in case of any increase, negotiate with the supplier a delivery plan in order to meet customer demand • Coordinate with engineering team, break points of an obsolete model and launching the new model • Procured and managed inventories
Major achievement• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.