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Helen Paredes

Call Center Advisor
Skills
(Self-evaluation)
Telephone attention 100%
Business skills 90%
Collections 85%
Result-oriented 85%
Management 85%
Attitude to service 77%
Attitude 29%
Communication 29%
Negotiation skills 28%
Results-oriented 25%
Languages
Spanish:
  • Escrevendo
    100%
  • Leitura
    100%
  • Fala
    100%
Professional profile

Work experience

Call Center Customer Service
nexa bpo | September 2025 - February 2026 (5 months)
Used skills
Cobranza
coomeva, call center | August 2023 - August 2024 (1 year)
Used skills
Call Center Agent (Patient Appointment Scheduling)
bioser | April 2023 - August 2023 (4 months)
Used skills
Education experience
Security and Health at Work
Politecnico superior de occidente | Technician
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