Margarita Rodriguez
Commercial Advisor
Professional profile
With experience and performance in direct activities with Suppliers, Clients and Users in the administrative and commercial field, ensuring the quality levels established and related to the company and Management, establishing
Work experience
Business Advisor
gesval latam | August 2019 - November 2020 (1 year 3 months)
Used skills
Customer Support
Business Advisor
on link | September 2018 - November 2019 (1 year 2 months)
Used skills
Explanation of mobile services bill. Changes and/or Improvements on the promoted telephone plans. Generation of filings on inconsistency indicated by the client. Activation, unlocking of service or service subscriptions. Suspension and activation of the line according to customer requirements. Compliance and monitoring of indicators on the management of the Call Center. Assistance prior to the start of the day, validation of product knowledge. • Complaint management
Education experience
Business Administration
Universidad nacional experimental simón rodriguez | Undergraduate
Universidad nacional experimental simón rodriguez | Undergraduate
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