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Veronica Ramirez

Customer Service Assistant
Skills
(Self-evaluation)
Administrative assistant 100%
Customer service 100%
English 76%
Languages
Professional profile

I am a professional with solid experience in sales and logistics management, with an outstanding command of SAP and a strong focus on customer service.

Work experience

Customer Service Assistant
lauprint | January 2020 - Present (6 years 10 months)
Used skills

I provided comprehensive advice to the client on available products and managed requests for quotes.

Major achievement

I provided personalized attention to all client concerns.

Sales Administration Assistant
fuller pinto s.a | January 2020 - January 2024 (4 years)
Used skills

I supervised the billing managers in processing orders on a daily basis and supported the customer service area.

Major achievement

I led the order management administration process.

Billing Administrative Assistant
industrias fuller punto s.a | January 2014 - January 2020 (6 years)
Used skills

I assisted in administrative tasks and answered phone calls and emails.

Major achievement

I managed orders and prepared invoices.

Education experience
no Title
Concentración escolar santa inés | Without studies
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