Perform corrective and preventive maintenance in terms of hardware and software of all computer equipment, peripherals, printers, scanner. Windows 7,8 and 10 support. Install and configure the applications used in the company (equipment, operating systems, programs and applications). Configuration of the company server, email server, active directory and antivirus console.
Major achievementLead the project and finish in less time than established.
Creation and validation of databases with R studio and Micrcosoft Excel. Level 1 support in the computers of the area.
Call center technical support in chat area and user service. Report and solution of internal incidents.