María Yanet Morales Patiño
Technical Support Coordinator
Professional profile
Investigative, analytical, highly motivated and oriented to the ability to achieve goals set by the company and work groups. I am a proactive person with leadership and decision-making skills, open to change, with high potential.
Work experience
Provision of IT services such as help desks, laboratories, server administration, users, communication equipment, mail consoles, Backus backup copies and antivirus
Major achievementPersonal and job growth
Control, management and resolution of problems (Incidents and Requirements), administration and monitoring of applications and infrastructure of RICOH printers through Equitrac Express Manag Software
Major achievementPersonal and job growth
Support of applications and / or projects related to service help desk, in which the implementation of integration processes and services is applied, through process managers.
Major achievementPersonal and job growth
Education experience
Universidad nacional abierta y a distancia unad | Undergraduate
