Patrícia Fontanella (pf)
Senior Key Account Manager
Professional profile
Professional with +14 years career managing teams and key accounts in Services and Technology markets. Expertise in selling solutions and services, interacting with different business areas and C-level clients. Strong skills in commercial planning, market expansion, and team leadership
Work experience
Acted in the complete sales process with a hybrid farmer and hunter portfolio.
Major achievementConsultative sales for strategic Enterprise Accounts, specialist in solutions to transform Digital Onboarding. Achieved 110% increase in ABM accounts and new business generation for more than 50% of the accounts.
Managed clients' evolution, risk detection, and contract renewals.
Major achievementLead customer base growth for Middle Market and Enterprise Accounts. Achieved 250% of renewals in 3 months and 80% growth for Enterprise Accounts in Midwest Region.
Managed Outsourcing team and Pipeline, Territory & Account Plan.
Major achievementStrategic relationship with Large Accounts, business meetings with C-levels. Achieved 40% improvement for development of dedicated accounts and 35% growth in portfolio.
Education experience
Puc-rs | Undergraduate
