Development and implementation of business strategies focused on serving new customers and developing portfolios with potential interest for the company. From the beginning, I led the call center project created at the end of 2020 and which finally became the most innovative national service model of the company in the last 3 years, reaching the goals and projections defined by the management above expectations.

Commercial attention to clients and prospects interested in banking products, assistance and support for different requests by telephone for banking products -Bancolombia-