Community Manager GRUPO MILAGROS April 2020 - October 2020 Immediate boss: Karina Barrero Vergara Contact: ********** Manage strategic relationships with influencers, promoting greater interaction with customers. Generate strategies for managing the social crisis caused by Covid-19, creating webinars, ADS and creative copies to increase followers in the media. Manage the creation and posting of the advertising content grid for social networks, including Google My Busi

GRUPO MILAGROS Grow product sales by 50%, creating and using the Fan page as a means of offering for retail sellers. Increase the level of consumer satisfaction, designing the company's style manual for proper customer service.

December 2020 - February 2022 Colombo American: Viviana Velez Contact: ********** Send mass emails, using support tools such as MailerLite. Update databases and monthly reports, analyzing brand presence indicators and grill strategies on social networks. Create content and generate digital advertising strategies through the Wordpress content management system, taking into account the budget and the relationship with the agency.

COLOMBO AMERICANO DE MEDELLÍN Increase the number of potential customers by 20%, applying strategies focused on the creation of digital content for the sales process. Add live streams and webinars through different digital platforms, positioning the image of

May 2018 - January 2020 Immediate boss: Ricardo Loaiza Contact: ********** - ********** Capture potential customers, implementing digital marketing strategies to make the company's products and services visible on social networks. Manage the improvement in the quality of service, creating a new communication channel. Deliver monthly reports, evidencing the results obtained and the budget for the creation and development of digital marketing plans, Go campaigns

FINO SERVICES LLC U.SA Generate greater visibility of the company through the digital marketing strategies implemented, obtaining a significant increase in followers and visits to the web portal. Increase user satisfaction rates, strengthening the company's reputation