Angela Vanessa Peñaloza

Hp Sales Support

Professional profile

Professional in Modern Languages and technologist in international business, with experience in the administrative and accounting area, customer service and data analysis

Work experience

Sales Support Hp

americas business process | November 2022 - Present (4 years)

Used skills

Level 1 technical support to internal and external HP users, finding fast and effective solutions to technical problems.

Major achievement

Support for internal and external HP customers with platform-related questions.

Content Analyst/Customer Support Analyst

jobgether | October 2022 - October 2024 (2 years)

Used skills

Creating companies in Airtable and tracking job offers in HubSpot, as well as providing customer support via chat and email.

Major achievement

Analysis of job offers and customer support through digital tools.

Sales Support/ Leads Analyst

million and up realty | February 2021 - August 2022 (1 year 6 months)

Used skills

Verification of lead information and improvement of processes in the company's CRM.

Major achievement

Data analysis to optimize sales closing.

Education experience

Academic Bachelor
Escuela normal superior maria auxiliadora | High School

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