Vanesa Valencia Sandoval
Customer Service Agent
Professional profile
Experienced customer service representative skilled in handling inquiries and resolving issues through call center and chat support . Strong communication and empathy skills
Work experience
Customer Service Agent
listos | March 2024 - Present (2 years 8 months)
Used skills
Handling customer inquiries and complaints regarding guarantees and services.
Major achievementManaging PQR and customer service effectively.
Customer Service Agent
stf group | June 2022 - March 2023 (9 months)
Used skills
Provided assistance to customers of Studio F through various communication channels.
Major achievementHandled customer service inquiries via chat and phone.
Cajera Auxiliar
dancali | October 2021 - May 2022 (7 months)
Used skills
Managed cash register and assisted customers with inquiries.
Major achievementProvided excellent customer service and handled transactions.
Education experience
Auxiliar Administrativo en Salud
Cenal de cali | Technician
Cenal de cali | Technician
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