I worked in the area of customer service, dealing with damages and emergencies, new services, technical services, billing, pqr and offering or selling the shining product.

my achievement was knowing how to attend a client through a phone call, knowing them through their tone of voice and thus knowing how to handle the situation that arose at the time of the call

help record invoices in the accounting system, make the payroll of employees, follow up on works in progress, make contracts for internal employees and contractors. make and send electronic billing to customers, manage the digital and physical file.

my achievement was to learn a little more about the work of a secretary. I learned to handle a part of what is payroll and billing

attend to the diners that arrived, help in the preparation of food, keep the place clean, help collect the consumption of the clients and square the sales of the day at the end of the shift.

more experience in customer service.