Andrea Gomez Castro
business consultant
Professional profile
Responsible, honest person, with aspirations and high desires for professional and work improvement, with goals based on achieving objectives, I strive to fulfill what is assigned to me, I take on the assigned activities with seriousness and willingness
Work experience
Advise and respond to customer requirements, relying on the information contained in the different sources of information, following the policies and conditions of the company. • Customer service and PQRS. • Customer loyalty and escalate technical support issues. • Offer products and guarantees • Customer retention strategies, offer of additional services and service offers
Advise and respond to customer requirements, relying on the information contained in the different sources of information, following the policies and conditions of the company. • Customer service and PQRS. • Customer loyalty and escalate technical support issues. • Offer products and guarantees • Customer retention strategies, offer of additional services and service offers
Advise and respond to customer requirements, based on the information contained in the different sources of information, following the policies and conditions of the company. • Customer service and PQRS. • Customer loyalty and escalate technical support problems. • Offer products and guarantees • First basic technical support • Customer follow-up after service * User service through digital media, website, chat, whatsapp and networks
Education experience
Cesde | Technician
