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Alison Dayanna Perdomo Acero

Information Specialist
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Information Specialist
valemas | April 2022 - August 2023 (1 year 4 months)
Used skills

Prepare pre-settlement and final monthly settlement of affiliates once the base is updated. Process and generate the settlement of points for loading on a manual platform or by rule. Classify the new features presented (settlements, category changes and data updates), in order to adjust the settlements. Prepare and present analysis, status and results reports, in order to issue recommendations for better

Call Center Agent
concentrix | July 2020 - June 2021 (11 months)
Used skills

Customer service via online chat Attention and resolution of user concerns about payments, documents, device use, maintenance and others. Provide solutions to new developments and disagreements for the “free market” campaign. Create IT and operations requirements, following up on their execution and implementation.

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Virtual assistant