* Support in the construction of the DT and IT Strategic Plan (PETI), as well as the OKR administration. * Monitoring and control of the life cycle of at least 30 projects per year, with evidence of 80% of ex post benefits. * Management of the Internal Client of TD and IT, through visibility of services, demand for new requirements and projects, as well as alignment of expectations. With 90% customer satisfaction. * Control expenses and investments in the process, minimizing risk
Major achievementSuccessfully position the process of Customer Management and Demand for Digital Transformation and Information Technology