Gabriel Gerardo Paez Ramirez
Software Support Service & Python Developer
Professional profile
Software Support Technician with knowledge in programming languages such as Python and JavaScript. Strong communication skills with internal teams and experience in training enterprise-level customers and banking organizations.
Work experience
Software Support Service
atentus | January 2021 - Present (5 years 10 months)
Used skills
-Management, monitoring, and consulting of software for users. -Resolution of tickets to achieve customer satisfaction and retention. -Automation of repetitive processes to improve productivity. -Worked with a Level 2 Support team due to quick learning in the Level 1 area.
Full Stack Developer
humai | January 2020 - January 2021 (1 year)
Used skills
MERN STACK & Python with Django
Education experience
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