-Support in the information systems used by 1400 users in the different models developed. -Gathering requirements for process automation - Development of process flows for the comprehensive management system for process automation in the BPMS application. - Preparation of process forms on the processes that are executed in each secretary. - Accompaniment and training for users in the adoption of the implemented process models.

In order to fulfill the objectives, the strategy of automating the processes of the integral management system was defined, taking advantage of the BPMS ProcessOnLine platform. To date, 137 process management flows and 80 document types have been implemented to meet the needs of 12 secret