Ricardo Mateo Páez Cruz
marketing coordinator
Professional profile
Tecnólogo em gestão de mercado, com experiência em criação de conteúdo e grades de programação para redes sociais, gestão de CRM (banco de dados de clientes) atendimento ao cliente nos canais on e off
Work experience
Functions and achievements: Design content and schedule grills for social networks, manage CRM (customer database) provide customer service through WhatsApp, Instagram, Email and phone calls
Functions and achievements: Design content and schedule grills for social networks, manage CRM (customer database), provide customer service through WhatsApp, Instagram, Email and phone calls, schedule and conduct customer training, perform sales performance analysis and products, develop web pages on Wix and GoDaddy platforms
Major achievementimplementation of the Digital Marketing Department in an emerging company at a digital level after the pandemic, managing the logistics for the
Education experience
Universidad de bogotá jorge tadeo lozano | Undergraduate
