Manager with over 15 years of experience in the information technology and telecommunications sectors , leading the planning , monitoring , and control of projects aligned with the company 's strategy , optimizing resources , and contributing to business growth . Strong competencies in generating solutions from a comprehensive view of the value chain within the organization . Certified as a SCRUM Master , with knowledge in PMI and ITIL methodolog
Responsible for the operation and maintenance of the IT infrastructure, Help Desk, budget management, contract administration, and vendor management. Led a team with technical, operational, and administrative functions.
Major achievementSaved 35% of the annual budget by implementing new technologies and renegotiating contracts.
Responsible for technical activities in pre-sales and post-sales in the Latin America region. Conducted product demonstrations and technical training.
Major achievementEstablished regular reviews to conduct proactive maintenance, improving service availability.
In charge of the selection and implementation of the Headend, IPTV and OTT service over the GPON network.
Major achievementCoordinated the implementation of the IPTV service platform on the GPON network.