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Loeliz Pacheco Mercado

servicio al cliente
Skills
(Self-evaluation)
Customer service 90%
User support 50%
Customer support 40%
Languages
Español:
  • Escritura
    100%
  • Lectura
    100%
  • Habla
    100%
Professional profile

Profesional en Contaduría Publica, con mas de 4 años de experiencia en el área de servicio al cliente, escalamientos, asignación de citas, soporte técnico, fidelización, todo a través de la canal contact center.

Work experience

Agente Cobranza Administrativa
aecsa s.a | August 2023 - January 2024 (5 meses)
Agente Servicio Al Cliente Línea De Salud
teleperformance | June 2021 - June 2023 (2 años)
Asesor Comercial Y Servicio Al Cliente Línea Telecomunicaciones
one link bpo | June 2019 - April 2021 (1 año 10 meses)
Education experience
Técnico en Contabilidad Sistematizada
Centro de sistemas de antioquia – montería | Técnico/Tecnólogo
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