Senior Project & Delivery Manager with 13+ years leading software implementation and operational transformation for US enterprise clients . Expert in Agile/PMI governance , PMO setup , budgeting , risk and KPI management , and AI-enabled delivery . Bilingual Spanish/English ( C2 )
Led software development and operational rollouts for a US healthcare org. Managed 10-developer team, sprint planning, PMI and Agile (Scrum/Kanban) governance, budget control, risk management, and executive communication.
Major achievementImplemented Microsoft Copilot workflows, delivered 50+ software projects on time, reduced operational risk by 35%.
Consulted for medium-sized enterprises in project management, software implementation, and operational transformation. Built SOPs, PMO frameworks, WBS, KPIs, and led change management.
Major achievementDesigned and deployed PMO structures for 4 companies, accelerated agile adoption, reduced delivery cycle times by 35%.
Managed technology project lifecycles under PMI framework. Gathered requirements, drafted documentation, created trace matrices, defined user stories, bridged business and technical teams.
Major achievementReduced development rework by 50% via traceability matrices, produced technical documentation with 85% stakeholder sign-off.