Bank account support, authentication, multitasking, maintaining conversation, empathy, basic financial product knowledge, digital support, account review, payment assistance

increase figure -20 to 47%, get 2 kudos with congratulations with supervisor

Internal risk analysis, mapping of conflict areas (plans), job redesign, process control, automated excel database generation, process flow and time analysis, object handling training and active breaks, analysis ARL compatibility

The company applied the entire improvement plan

office package support, windows, coreldraw, licenses, failures in siigo applications, video editing, computer equipment support