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Jerson Ruiz

IT in call center
Skills
(Self-evaluation)
Support it 100%
Remote support 100%
Computers 100%
Customer service 70%
English b1 50%
Languages
English:
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Speaking
    70%
Professional profile

Work experience

It Manager
desks virtual solutions | October 2022 - November 2023 (1 year 1 month)
Used skills

Database management ·Assembly and disassembly of equipment ·Installation of applications ·Support in web applications ·Installation of physical phones and virtual ·Customer service platform assembly (Kustomer) ·Network and cabling management ·Phone configuration{* **}physical and virtual ·Remote support for staff who work from home ·Use of Anydesks ·Management of HelpDesks tickera

System Technologist
red de salud del centro | January 2021 - November 2021 (10 months)
Used skills

Database management ·Assembly and disassembly of equipment ·Web page management Networks and cabling ·Technical support{** *}·Basic maintenance on printers ·Control and recording of security copies ·IP and domain management

Accounting Assistant
ceramicolsa sas | August 2019 - January 2020 (5 months)

Cash receipt management File management Billing Receptionist

Education experience
Strategic Communication
Fast english | Technician
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