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Laura Alzate

Bilingual Customer Service
Skills
(Self-evaluation)
Languages
Professional profile

Professional in Communication and Corporate Relations, with specialization in Marketing Management. Experience in customer service and recruiting in English for companies in the United States. Communication and customer service skills, teamwork, responsibility and organization

Work experience

Bilingual Customer Service
h20 commercial insurance agency corp | May 2023 - July 2023 (2 months)
Used skills

Calls to clients for payment reminders, assistance in the payment process, updating payment information in the database, generation and sending of insurance certificates.

Major achievement

Generation and sending of insurance certificates.

Specialist Sourcer
manpower group | May 2022 - March 2023 (10 months)
Used skills

Publication of job offers, monitoring and contacting candidates, scheduling and conducting interviews in English.

Major achievement

Conducting interviews in English.

Bilingual Agent
teleperformance | October 2021 - December 2021 (2 months)
Used skills

Customer service in English, resolution of doubts or problems with good communication and customer service practices.

Major achievement

Customer service in English for a company in the United States.

Education experience
Academic Bachelor
Instituto uniban
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