Duban Malagon Mora
Content Creator
Professional profile
Enthusiastic and motivated professional with strong experience in customer service , content creation , and bilingual support ( English , Portuguese , Spanish ) . Passionate about languages , continuous learning , and teaching
Work experience
igt solutions | June 2025 - Present (1 año 5 meses)
Used skills
Handled customer inquiries, bookings, and account management for American Airlines.
Major achievementCustomer service for American Airlines, managing reservations and internal accounts.
Creador De Contenido
freelancer | January 2015 - Present (11 años 10 meses)
Used skills
Produced and directed content for social media, including video and photo editing.
Major achievementVideo and photo creator/editor, content director for social media and music videos.
Moderador De Contenido
concentrix | June 2024 - June 2025 (1 año)
Used skills
Reviewed live content, applied platform guidelines, and flagged issues.
Major achievementLive content review, policy enforcement, and reporting irregularities.
Education experience
Digital Animation 2d and 3d
Universitaria de colombia | Carrera tecnológica
Universitaria de colombia | Carrera tecnológica
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