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Adrian Gallo López

Agent Customer Support
Skills
(Self-evaluation)
Languages
Professional profile

I am a psychology professional with experience in the organizational field , focusing on the IT sector . I have technical skills in B1-B2 English , recruiter , agile methodology ( scrum ) , Trello , HTML , CSS , JavaScript , and video editing

Work experience

Agent Customer Support
concentrix | April 2024 - Present (2 años 7 meses)
Used skills

Customer Support for a startup, CRM, Excel

Major achievement

Customer Support for an EEUU Startup

Desarrollador De Talento Y Gestion Emocional
sentire taller s.a.s. | June 2022 - October 2023 (1 año 4 meses)
Used skills

Psychology analyst, Recruiter, Leadership of training projects, Management of training in the Platzi dashboard

Major achievement

Psychology analyst, Recruiter, Leadership of training projects

Aprendiz De Gestion Humana
adecco | September 2020 - September 2021 (1 año)
Used skills

Support in consulting and training processes, Recruitment

Major achievement

Support in consulting and training processes

Education experience
Tecnico Profesional en tv Fotografia y Video
Academia superior de artes | Técnico/Tecnólogo
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Virtual assistant