I am a Female Leader, Proactive and empathetic, with good interpersonal relationships, structured commercially and in processes. I have +12 years of experience in the commercial area in service providing companies. Implementation of strategies that generate value for the business operation. Oriented towards customer satisfaction and achieving results.
: Commercial leader of the SPV and TAS B2C brand, both for Direct Sales on LATAM websites and LATAM Advisory Sales Teams, compliance with commercial performance indicators, commercial analysis and market strategies, sales campaigns, structuring of procedures and document management, leadership of commercial teams with a HC of approximately 60 people.
Major achievementGrowth of the Colombian market by 20% vs. the previous semester, increase in the share of direct sales on the web by 5%
Leadership of the commercial team in Colombia to meet the goals and objectives established by the company, administration of resources for management through CRM, structuring of the team according to planning and seasonality, hiring, training and training of advisors. Commercial analysis of the team and markets in charge, Support in closing deals with the team in charge and management in knowledge and strategies for the markets in charge.
Major achievementGrowth of the Colombian market by 20% in 2022 vs 2021, renewal of commercial processes and reduction of personnel turnover rate
Supervise the commercial operation at UN Alkomprar and carry out administrative activities, achieving compliance with the commercial budget of the point of sale, managing the assigned product inventory and guaranteeing compliance with the procedures and controls established by the company.
Major achievementImprove work environment at headquarters, 99.9% inventory reliability