validate functionality of all areas of the Farm (laboratory, greenhouses, cold rooms, offices), migration of public to private IP segmentation, marking of rooms and workstations, security implementation based on ISO 27001, training for personnel in regarding safety and integrity of mobile work equipment, standardization of processes and procedures through instructions and booklets.

Help Desk Analyst Management Center for Banco de Bogota, Be the first line of user support, receive and record calls, escalate incidents, problems and service requests, keep the customer informed about the status and progress of the Services Desk when requested, provide practical and timely solutions in the shortest time possible

-Belcorp Multiproject Support Analyst: Onsite support analyst, reception of end-user incidents, analysis and solution, preparation of computer equipment. 5 Months Corficolombiana Onsite support analyst, Reception of end-user incidents, analysis and solution thereof, preparation of computer and telephone equipment, routing of network points from rack to workstations, backup and restore