Sebbylt
Sales & Customer Service Agent
Professional profile
Patient and proactive customer service agent with experience in BPO , sales , and insurance , always willing to overcome challenges and deliver the best effort to help clients
Work experience
Sales Campaign Agent
asurion | April 2024 - December 2024 (8 meses)
Used skills
Provided customer service and promoted additional products to enhance coverage for members.
Major achievementFocused on providing customer service and offering products to improve member coverage.
Customer Service Agent
united health care | October 2023 - March 2024 (5 meses)
Used skills
Handled insurance inquiries, scheduling, and calls for members, using CRM and various company platforms.
Major achievementTop performer in NPS score for December 2023 and January 2024.
Customer Service And Sales Agent
concentrix | February 2023 - July 2023 (5 meses)
Used skills
Provided customer service and sales support for Dyson's US line, excelling in sales performance and customer satisfaction.
Major achievementTop performer in sales for April, May, June, and July 2023 in Dyson's US line.
Education experience
Bachelor s Degree With Emphasis in Accounting and Finance
Institute comercial loreto | Bachiller
Institute comercial loreto | Bachiller
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