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Cristian David Bernal Rubiano

Level 2 Support Analyst
Skills
(Self-evaluation)
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Professional profile

Work experience

Level 2 Support Analyst
inalambria | October 2022 - September 2023 (11 months)
Used skills

I was in charge of level 2 support of a text message sending platform, which worked through different APIs that were located under the AWS platform and Cloud Servers, validated the operation of instances, elastick beanstalk and different tools such as mongo databases, SQL server and postgress

Network And Server Administrator
people contact sas | August 2017 - January 2022 (4 years 5 months)
Used skills

Administration of server platforms, and Call Center company network, my main functions are the administration of Active Directory, DNS Services, FTP, installation of Operating Systems for Servers, ESET Antivirus console administration, server farm platform administration under VMware vSphere structure on Hewlett Packard C700 Enclosure Device. Administration, design integrity control, copy

Senior Support Technician
people contact sas | August 2013 - August 2017 (4 years)
Used skills

My main functions are to guarantee the correct functioning of computer equipment and fixed assets of the company in terms of technology, carry out implementations for campaigns for different sectors that work in the Call Center, provide support to the different areas within the company as are HR, Management and Administrative, make changes to peripherals and elements in terms of technology, carry out transfers and installation of e

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