Provide telephone technical support to the officials of the Comprehensive Reparation Unit for victims regarding the different requirements or incidents that occur in the equipment.

I have learned to manage the Aranda service desk application, through the training provided in the company, and other processes

Provide technical support at the help desk or helpdesk to users of the national education ministry, education secretariats and end users, regarding the different applications

I have known the operation of the different guidelines of the Ministry of National Education and of the different entities

Carry out the controlled closure at the national level of maintenance and installations of movistar products (basic line, broadband and television), verifying the established parameters

I have learned about the procedure to perform the controlled closure of maintenance and facilities orders