Business Administrator and Food Technologist with more than 30 years of experience leading teams, process management, continuous improvement, operational efficiency and customer service in the food and service sectors.
She defined and implemented operational standards, innovation, and cost management in food services in Colombia and Costa Rica, leading teams and strategic support in Latin America. She focused on customer satisfaction and profitability.
Major achievementRegional team leadership, cost optimization, continuous improvement, and customer service. Waste reduction by 54%, savings of $3.5 billion/year, 45 new business openings.
He led operational efficiency and mobilization processes (opening new contracts), ensuring profitability and rapid stabilization of operations. He led a team and delivered outstanding results.
Major achievementTeam leadership, operational efficiency, contract opening management, savings of $3 billion/year.
He planned and designed recruitment and selection strategies, ensuring the appropriate human resource profile and improving timeliness and quality indicators.
Major achievementTeam leadership, improving selection indicators, attracting talent.