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Germán Lobo Plaza

Director of Operations (CCO) & Commercial
Skills
(Self-evaluation)
Leadership 100%
Negotiation 100%
Orientation to results 100%
Attitude to service 100%
Business relationship 100%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Italian:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Business Manager
global learning | July 2022 - Present (4 years 4 months)
Used skills

Functions: develop the potential of the EdTech business to its maximum expression. Find ways to optimize the lack of qualified talent required by IT companies, generating it and collaborating in IT job placement.

Major achievement

* 200% increase in billing during the first year of management. * We began to invest in financial instruments and achieve economic growth as a company – Global Learning. * Number of Tech graduates: +300 in less than 1 year of management.

Commercial Supervisor
telefonica moviles argentina sa | January 2018 - August 2020 (2 years 7 months)
Used skills

Functions: * Manage and lead the work team of the Customer Experience Center of the Province of Tucumán, Argentina. * Make the commercial operation profitable. * Work jointly with different areas of the company: Marketing, Sales, etc.

Major achievement

* Certification environmental quality standards. * 500% year-on-year growth in Mobile Terminal sales. * Compliance with Customer Satisfaction (NPS) on a sustained basis. * Excellent results Internal work environment.

Key Account Manager
telefonica moviles argentina sa | January 2017 - December 2017 (11 months)
Used skills

Functions: * Manage, develop, retain and maintain large corporate accounts corresponding to the Province of Tucumán and NOA.

Major achievement

* During my tenure I contained the total number of clients assigned to my portfolio and incorporated 5 more. * I developed 50% of my client portfolio in digital services. * I fulfilled 100% of contacts and uploading news from my own client portfolio in CRM Salesforce, being the best executive

Education experience
Marketing and Advertisement
Universidad tecnológica tech | Master
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