Nicolás Parra
Nua Talker Dialer Developer
Professional profile
Highly qualified professional with strong experience in software development and AWS cloud . AWS Solutions Architect Associate with expertise in developing serverless applications , API integrations , Android development , and microservices using Python and Javascript . Skilled in handling significant workloads and deploying serverless applications for over 100,000 concurrent users . Experienced in cloud-based telephony servers , IVRs , and SIP/P
Work experience
Focused on optimizing communication and interaction tracking between platforms.
Major achievementDeveloped various applications for telephony integration, virtual assistants, and analytics dashboards.
Integrated innovative technologies like AWS Bedrock generative AI, Amazon Lex, and traditional SIP technology.
Major achievementImplemented a comprehensive voicebot solution for Metro de Medellin, automating recurring calls and improving customer experience.
Utilized serverless technologies for scalability, flexibility, and cost-efficiency.
Major achievementDeveloped Xinerlink Express, a serverless web application for temporary work management in Chile.
Education experience
Universidad santo tomas | Profesional
