Coordination of work team. Arming of processes. Guarantee Policies of all commercialized brands (POLAR - MERIDA - OSPREY, SRAM, etc.). Approval of repairs and budgets. Monthly stock control. Direct contact with dealers in all countries. Monthly planning of spare parts orders for all countries. Monthly reports with KPIs of resolution times and costs of each guarantee. Direct contact with sales team for planning.

Store Supervisor (Buenos Aires 2) Inventory Control and Technical Services provided in the store for cyclists and customers in general. Control of the checkout staff and commercial advisory staff of the store. Daily closing of boxes and sales reports. Ref: Edith Grassi (+5491141613838)

Coordination and monitoring of guarantee services for Argentina, Uruguay and Paraguay. Constant monitoring of MPS services. Direct management of call center agents and service providers. General administrative tasks and customer service (via e-mail - telephone). Daily service monitoring reports. Preparation of processes. Training for TSC (Technical Support Center) patners and operators.