juan pablo fajardo CV

Juan Pablo Fajardo

Ingeniero De Soporte Al Cliente

Professional profile

Mechatronics Engineer with expertise in programming ( Python , C++ , Matlab ) , data science , machine learning , and real-time IoT projects . Strong skills in deep learning , data analysis , and cloud integration . Leadership and communication abilities

Work experience

Marketing Tech Pro

meta (teleperformance campaign) | November 2024 - April 2025 (5 meses)

Used skills

Installed Meta Pixel and APIs on client websites. Analyzed real-time customer behavior data. Used tools like Stape and Zapier.

Major achievement

Technical implementations on client websites (Meta Pixel, API). Real-time data analysis for customer behavior tracking.

Customer Support Engineer

genial.io | March 2024 - August 2024 (5 meses)

Used skills

Supported customers with web platform and hardware issues. Managed and updated central database (MongoDB).

Major achievement

Handled customer requests for web platform/hardware. Updated and modified data in MongoDB. Provided technical support.

Freelance Developer

freelance | February 2024 - March 2024 (1 mes)

Used skills

Created automated response systems using WhatsApp and Telegram APIs. Integrated Google API for enhanced automation.

Major achievement

Developed automatic response systems via WhatsApp/Telegram. Integrated Google API and Telegram API for automation.

Education experience

Master in Mechatronics Engineering
Universidad militar nueva granada | Maestría

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