Alexander Oliveros
Remote Customer Service Associate
Professional profile
I am an empathetic and resourceful person with over four years of experience in customer service and one year as a bilingual logistics coordinator. I focus on ensuring customer satisfaction and effectively resolving issues.
Work experience
Remote Customer Service Associate
amazon | January 2023 - January 2025 (2 years)
Used skills
Responsible for customer support, problem resolution, and metrics compliance in a remote environment.
Major achievementCustomer service in Portuguese.
Track And Dispatch
lean solutions | November 2022 - December 2023 (1 year 1 month)
Used skills
Coordinador Logistico Bilingue
lean solution group | January 2022 - January 2023 (1 year)
Used skills
I coordinated the reception, storage, and distribution of products, overseeing compliance with delivery and collection schedules.
Major achievementPlanning and organization of logistics operations.
Education experience
French
Universidad del atlántico | Undergraduate
Universidad del atlántico | Undergraduate
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