Tecnóloga en hotelería y turismo con 11 años de experiencia en el área comercial en diferentes mercados . Con habilidades en customer experience , marketing , estrategia de ventas , capacidad analítica , proactividad , adaptabilidad y comunicación asertiva . Apasionada por potencializar oportunidades de negocio con mejora continua y generación de valor para el usuario
Lead work teams in charge (commercial, marketing and technology advisors) Design strategic commercial plans, in the short and medium term to achieve the established objectives and promote the growth of the brand. Analyze commercial indicators , market trends and user behavior to implement action plans and improvement in customer service Develop innovative projects and/or products that meet user needs.
Major achievementAnnual sales growth of 600%
Market different international medical assistance plans with continuous monitoring focused on effectively closing sales and meeting the assigned objective. Lead management through different channels (live chat, WhatsApp and calls) Prospecting and qualification of clients from all of Latin America and other countries Provide adequate attention and advice to clients with the Sandler methodology Generate and care for the relationship with clients to build their loyalty