Luis Jefferson Suárez Rodríguez
Sales Manager and Customer Service
Professional profile
Business administrator with emphasis on commercial management and strategic planning, currently studying Business Intelligence. Extensive experience in developing and implementing business strategies and project management.
Work experience
Responsible for managing stakeholder relationships, budgets and sales projections, as well as developing commercial and customer service strategies.
Major achievementStakeholder relationship management and meeting sales targets.
Plan, organize and control campaigns, develop strategies to meet sales budgets and automate procedures to improve efficiency.
Major achievementPlanning and control of telecommunications campaigns.
Project churn intentions, create retention tools, and audit invoices to ensure compliance with penalties and bonuses.
Major achievementLeadership in customer service channels and improved retention effectiveness.
Education experience
Politécnico grancolombiano | Undergraduate
