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Mayerleys Guzman

Call Center Advisor
Skills
(Self-evaluation)
Empathic communication 50%
Reading comprehension 50%
Strategies 50%
Serv. to the client 50%
Punctuality in deliveries 50%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Call Center Advisor
utel universidad | January 2023 - Present (3 years 10 months)
Used skills

Student follow-up, retention process, support in their training process, customer service.

Call Center Advisor
ceipa | January 2022 - January 2023 (1 year)
Used skills

Customer service, cold boarding, rt, student follow-up, management of office tools, etc.

Major achievement

Job stability and excellent pay.

Education experience
Business Administration
Universidad minuto de dios | Undergraduate
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