Negotiation and legalization of contracts and another yes for the renewal, escalation and conversion of new clients. Preparation of commercial offers for preventive, corrective and repair maintenance services and client retention. Negotiation and legalization of contracts and another yes for the execution of repair services and supply of spare parts/pieces to clients. Invoicing and filing of collection for preventive maintenance services.

Generate preventive and corrective quotes for clients according to the specific needs of each team. Negotiation and monitoring of quotes generated for clients for their approval. Management of approvals, internal orders and outsourced services . Follow-up of the execution of the contracted activities for their total execution and optimal invoicing. Invoicing and collection filing for corrective services and spare parts/parts supplied.

Identification and coding of parts through communication with international suppliers and factories. Support to the Commercial and Telesales Executive in dealing with complaints, requests and claims from customers.