Customer service advisor responding to requests and requirements regarding infractions for traffic fines, allocation of appointments for vehicle procedures, hearing appointments and road course , Carry out Management Outbound (Predictive) to individuals and companies assigned by the client (PST) Transit service program, carrying out portfolio management corresponding to traffic violations generating empathy and persuasion with the purpose of generating the payment of the same.

generate the collection

Attention and Customer Service at different points of sale, money management from daily transactions, promotion and sale of products and services (invoices – games of chance), cash balance, documentation management and reports of the daily operation, handling difficult clients and excellent service attitude.

generate customer service and user requirements