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Karol Ximena Gongora Quintero

call center agent
Skills
(Self-evaluation)
Customer service 100%
Compliance with indicators 85%
Working under pressure. 85%
Leadership 85%
Empathic communication 85%
Confidence building 85%
Adaptation to changes 80%
Languages
Professional profile

I am a highly disciplined and respectful person who is developing my career; with experience in surveys, telemarketing, sales, and customer service. I am highly competitive and agile in decision-making, focused on strategic objectives.

Work experience

Call Center Agent
bdo | April 2019 - December 2021 (2 years 8 months)
Used skills

mainly make sales of intangibles to people from different countries regarding investments on the stock market, thus making the client activate on the platform and be able to make all kinds of investments every time they do so. will need

Major achievement

sales increase, goal achievement

Education experience
Other not Specified
Colegio la piedad | High School
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