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Alex Fabian Polo Diaz

Quality Specialist
Skills
(Self-evaluation)
Process quality 100%
Tester 100%
Team work 100%
Communication 25%
Business relationship 24%
Business closure 22%
Sales process 22%
Crm handling 21%
Negotiation 19%
Languages
English:
  • Reading
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Leadership in Quality indicator results, achieved with project methodology, to Directors such as: Managers, Coaches, Campaign Leaders and Technicians of the Organization.

Work experience

Quality Specialist
bytte sas | January 2021 - Present (5 years 10 months)
Used skills
Quality Specialist
ministerio de salud y proteccion social - January 2021
Used skills

Electronic and Telecommunications Engineer, specializing in Project Management, technical management in software development in the role of construction of technical annexes, approval of QA-Preproduction-Training and Production environments of the developed software prototypes, achieved with management of schedules with quality and managerial areas of each of the organizations worked on.

Major achievement

• Inclusion of technical annexes of the information provided by functional and developed and implemented in SQL, in each of the business models of the Transactional Affiliation System. • Management of Microsoft test manager, to be able to carry out: The documentation and execution of test cases.

Supervisor Field Services
directv | January 2013 - January 2016 (3 years)
Used skills

Project methodologies were carried out with the 9 installation companies of the Bogotá region, to guarantee quality indicators, holding weekly meetings with the Managers, Coach and Supervisors of each one of them to improve the KPI (Key Performance Indicator), Customer Satisfaction customers, Guarantees produced by poor installations and continuous improvements to improve the regional assigned.

Major achievement

Continuous follow-up meetings with project methodologies to develop the progress of the company where we attended directives such as: Management, technology areas and leaders to improve quality indicators, satisfaction of the facilities and inclusion of the new era of the Internet.

Education experience
Electronic Engineering
Politécnico grancolombiano | Specialization
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