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Daniel Arturo Torres Mancipe

Supervisor and Account Executive
Skills
(Self-evaluation)
Customer service 90%
Interpersonal skills 90%
Kpis 85%
Systems 80%
Office 70%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Portuguese:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Philologist in English from UNAL with C1 in English and B2 in Portuguese with 5 years of experience in BPO as a bilingual agent, supervisor and account executive. Knowledge of systems, office, data analysis, reports, metrics compliance and more.

Work experience

Accm
teleperformance | January 2020 - July 2021 (1 year 6 months)
Used skills
Supervisor
teleperformance | January 2019 - December 2020 (1 year 11 months)
Used skills
Bilingual Agent
convergys | September 2015 - January 2018 (2 years 4 months)
Used skills
Education experience
Other not Specified
Universidad nacional de colombia | Undergraduate
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