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Yamil Llanos

Sr. IT Operations Specialist
Skills
(Self-evaluation)
Incident resolution 100%
SQL 100%
Systems integrator 100%
Linux 100%
Bash scripting 70%
Information architecture 60%
Leadership 50%
Aws cloud 50%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Enterprise IT Professional | AWS Cloud | Oracle | Linux

Work experience

Mr. It Operations Specialist
cable & wireless | January 2018 - Present (8 years 10 months)
Used skills

- Technical lead project delivery - Provide technical support for internal customers across the region - Manage internal and in-house developed interfaces for BSS systems (Cerillion CRM) - Assist IT operations and technical support in software releases and deployments - Coordinate documentation and handover procedures for both IT operations and local support areas - Design and development of critical financial reports for BSS applications: collections, accounts payable, Age & Debt, rebates, adju

Major achievement

Integration of interfaces to applications. Management of incidents.

Mr. Business Analyst
cable & wireless | January 2014 - January 2018 (4 years)
Used skills

Experience with a Jenkins-like product: Atlassian Bamboo.- Responsible for product (application and services) migration and upgrading. - Integrator of interfaces between Billing platform (Cerillion CRM) and internal / external systems. - Deep-level log analysis and documentation for Billing system. - Requirement gathering. - Database modeling and reporting support. - BSS / OSS product roll-out and implementation for distributed business operations across LATAM. - Documentation with Confluence

Major achievement

Launch of various BSS applications

Revenue And Quality Control Specialist - Billing Department
tigo | January 2010 - January 2014 (4 years)
Used skills

- Development and support for critical SOX process compliance. - Heavy development under Oracle database versions 9i / 10g / 11g (SQL Loader, SQL Developer, PL / SQL) - Database query optimization. - Frequent use of shell scripting on HP-UX, IBM AIX and Linux. - Architecting, automation and operation of enterprise batch process scheduling using BMC Control-M. - Technical responsibility for critical revenue-related and mediation processes. - Maintenance of reconciliation code for billed Vs. control tra

Major achievement

Implementing an Automated Business Load Flow with Control-M

Education experience
Computer Science
Universidad autónoma del caribe | Undergraduate
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