Enterprise IT Professional | AWS Cloud | Oracle | Linux
- Technical lead project delivery - Provide technical support for internal customers across the region - Manage internal and in-house developed interfaces for BSS systems (Cerillion CRM) - Assist IT operations and technical support in software releases and deployments - Coordinate documentation and handover procedures for both IT operations and local support areas - Design and development of critical financial reports for BSS applications: collections, accounts payable, Age & Debt, rebates, adju
Major achievementIntegration of interfaces to applications. Management of incidents.
Experience with a Jenkins-like product: Atlassian Bamboo.- Responsible for product (application and services) migration and upgrading. - Integrator of interfaces between Billing platform (Cerillion CRM) and internal / external systems. - Deep-level log analysis and documentation for Billing system. - Requirement gathering. - Database modeling and reporting support. - BSS / OSS product roll-out and implementation for distributed business operations across LATAM. - Documentation with Confluence
Major achievementLaunch of various BSS applications
- Development and support for critical SOX process compliance. - Heavy development under Oracle database versions 9i / 10g / 11g (SQL Loader, SQL Developer, PL / SQL) - Database query optimization. - Frequent use of shell scripting on HP-UX, IBM AIX and Linux. - Architecting, automation and operation of enterprise batch process scheduling using BMC Control-M. - Technical responsibility for critical revenue-related and mediation processes. - Maintenance of reconciliation code for billed Vs. control tra
Major achievementImplementing an Automated Business Load Flow with Control-M